Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
How do i cancel my contract? I have just ordered my new sim from a different company and i have used the PAC code with the new provider. is it up to them and o2 to cancel my contract or do i have to do something else?
I purchased the offer for Disney+ where you get £2 off your airtime, when I followed the instructions it had already been redeemed/was not in use according to DisneyI didn’t think anything of it assuming the offer hadn’t been put on my account as I c...
Apple Watch connected to my phone. When people phone they don’t get the dial tone ? I can hear the phone my end .
Despite o2 bringing my old number across from EE the original o2 mobile number that came with the handset still comes up on peoples phones when I’m FaceTiming, iMessaging and ringing them, why is this and how can it be fixed? I’ve had my new iPhone 1...
how do i use a STAC code on an existing contract with o2 (ending a contract with another company)
When I try and look at my account bill details or old/previous bills I get a new tab with the message below. If I choose report the problem I get the message "Knowledge Server Error - Please try again". There’s a ProblemThere’s been a problem getting...
Can I please get my age verified online, I am 33 and can't access all websites, I don't own a credit card and all the shops are currently closed
Hi can anyone help me find out who was called on my iPhone on this number 0901 5456581.I realise it is a premium rate number at 55p /min 02 charge but I want to know WHO was called as I was charged a total of £11 for two calls under a minute long. ( ...
I have been a customer since the 4th June but I still can't login to my o2. Any help would be appreciated. Thanks
I was trying to pay off my device plan, remanining 400£ and i don’t know why it is showing that it is still not settled, even though i have confirmation and authorisation number, on myO2 it’s still showing as to be paid. Any idea why?
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