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Complaint

Anonymous
Not applicable

Online chat and repair arrangements are proving to be a complete waste of (hours) of my time and are unable to get any further than agreeing to do a repair. Could someone please inform as to how the complaints process works and how I complain.  

 

Cjeers

a very frustrated PD

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Cleoriff
Level 94: Supreme
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Registered:

Hi @Anonymous

Have a look here at this link http://www.o2.co.uk/how-to-complain

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
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Cleoriff
Level 94: Supreme
  • 127749 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Hi @Anonymous

Have a look here at this link http://www.o2.co.uk/how-to-complain

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
2,202 Views

MI5
Level 94: Supreme
  • 151810 Posts
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Registered:
What is the problem you are having?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
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Anonymous
Not applicable

Do not use o2 repairs as they do not have a good reputation, go to your phones manufacturers for a repair 

Message 4 of 4
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