Solved: CONTRACT UPGRADES

Anonymous · ‎09-11-2015

Hi,

Looking to upgrade early but I find so many better O2 deals onsites like moneysupermarket.com.

Why can't I access these deals even tho I am with o2?

Also the Experis z5 Gold is available on the site for O2 but not internally on the upgrade options.

Please help

MI5 · ‎09-11-2015

Because it's not directly with o2.
If you want refresh you have to go through o2, if not, shop around for the best deal.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎09-11-2015

http://www.moneysupermarket.com/mobile-phones/deal/?id=90591672207

This one........amazing deal......whyyyyyyyyyy cant i get this!!!???

MI5 · ‎09-11-2015

Because it's not directly with o2.
If you want refresh you have to go through o2, if not, shop around for the best deal.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

viridis · ‎09-11-2015

You think that's bad, on CPW right now, the Xperia Z5 premium is cheaper on O2 than the Z5. ... go figure..
You might be wise to call the Retentions team and see what they can do to assist you.

viridis · ‎09-11-2015

Just incase anyone is interested in the stupidly priced premium....

MI5 · ‎09-11-2015

That's cheap !

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

viridis · ‎09-11-2015

Very cheap....
it's "supposed" to be in the 49 quid range

Anonymous · ‎09-11-2015

There will be a hidden catch somewhere innit

viridis · ‎09-11-2015

Not looking at it,
All seems in order anyway so not sure how they've done it.

Anonymous · ‎09-11-2015

CPW subsidy at it again?