I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Same for me, I joined through Aerial and gave them my bank details thinking they would sort out a DD but unfortunately I didn't pay attention to the small print that I had to do it. There are no details in My o2 Business for me to be able to pay the bill, and with the inability to phone out I can't get it sorted. Stuck in the position now of having to get a PAYG SIM when I get paid on Friday so I can call them to get this sorted.
Unfortunately as soon as you become a customer of Aerial, you are no longer a direct customer of o2, so everything has to be done by the scam artists at Aerial Direct..
This is not customer services and we dont have access to your account I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
