Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6027 Views
  • 2 replies
  • 1 kudos

Ridiculous Customer Service

I have been an O2 business customer for a few years. Back in April O2 had cut off my bill due to what they had said “late payments” I spoke to an advisor and provided a transaction number for the up to date payments for those months. The guy on the o...

AS9 by Level 1: Joiner
  • 307 Views
  • 2 replies
  • 0 kudos

Number for Business Customer Service

Hi, I'm trying to update my direct debit details and can't access it online. The customer service number 8222 isn't working, and the Help section is sending me in a loop. Does anyone have any ideas please?ThanksSharon

Unable to access my online account

I am unable still to access 02 online. I have been trying to do this for over a year. I transferred this number *********** from a personal account to a business account. I have never been able to access my account. I suspect because you have not com...

Chris_B27 by Level 1: Joiner
  • 278 Views
  • 1 replies
  • 0 kudos

Conference calling / 3 way calling - how to activate?

Want to set up 3 way/ conference calling on my iPhone. phoned o2 and after 2 1/2 hours and 5 calls, they just cut me off after saying they will check on it and come back to me……great customer service from the Philippines call centers eh! Last call th...

Gerryotwo by Level 1: Joiner
  • 1426 Views
  • 11 replies
  • 0 kudos

My Account on My O2 Business Not working

My Account on My O2 Business Not working.. anyone experiencing same issue? Something about authentication problem when trying to access My account section on o2 business... bill analyzer is working fine..

Kelunia by Level 1: Joiner
  • 421 Views
  • 3 replies
  • 0 kudos

vat invoice

looking for a VAT breakdown invoice for my tax return.

ty3 by Level 1: Joiner
  • 314 Views
  • 3 replies
  • 0 kudos

Final bills

I have ended my business contract with o2 for 2 phones. How do I view my final bills (I have had 2 separate payments for each phone), I have no access to my bills now via my o2 and I need the vat invoices for my accounts

Ry4 by Level 1: Joiner
  • 216 Views
  • 1 replies
  • 0 kudos