@NigelMoore
You'll need to call customer service.
Numbers here from any phone, or via Skype Guide: Coronavirus Community Help and Support
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
