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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9320 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382737 Views
  • 4 replies
  • 0 kudos

New phone set up issue

Received my new iPhone 11 this morning, help it over old phone as per instruction to set up. The new phone says it needed to update software to 4. something.....it’s been updating for 4hrs!!! Now says reconnecting but nothing happening. My old phone ...

Lynn77 by Level 1: Joiner
  • 1210 Views
  • 3 replies
  • 0 kudos

Can't receive calls from some numbers

I can receive calls, but not from some numbers. My closest friend usually cannot ring me, though he can text me. Random numbers can also not ring me - inconvenient when it's a delivery driver with a notification or query. I've tried going in to an O2...

Anonymous by Not applicable
  • 28389 Views
  • 43 replies
  • 0 kudos

Resolved! iPhone 12 pro max dual sim

Hi! I'm due an upgrade and may opt for an iPhone for the first time, but I must have a dual SIM phone, I understand the iPhone has an esim and sun slot will this work for me? Both my Sims are O2.

O2 esim and apple watch O2 esim PLUS Vodafone physical sim

Hi all, I have tried for some time to research and solve myself. I have an unlcoked iphone Xs with a physical SIMI have just started a new personal number on O2 pay monthly which connects to cellular on my apple watch successfully The problem is that...

Resolved! deposit

Paid 255 pounds upfront deposit for my phone on 5th August, still havent got the payment back. Any ideas, can't call etc etc because of lockdown ?

charl2001 by Level 1: Joiner
  • 1161 Views
  • 4 replies
  • 0 kudos

Resolved! Online AirPods Returns

How do I return AirPods I have recently ordered online? I have gone on the returns page and the request a return button is redirecting to a page to fix devices instead of returns.

Fhwkns by Level 1: Joiner
  • 817 Views
  • 2 replies
  • 0 kudos

Resolved! How to claim insurance

How do you claim insurance for both of my tablets?

Petrova by Level 1: Joiner
  • 591 Views
  • 1 replies
  • 0 kudos