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Can i cap my mobile so i dont go over my contract amount?

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Anonymous
Not applicable

on ‎20-01-2014 09:15

on ‎20-01-2014 09:15

Can i cap my phone so that when i reach my max minutes/data in my contract i dont go over and get charged?

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adamtemp64
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‎20-01-2014 09:18 - edited ‎20-01-2014 09:19

‎20-01-2014 09:18 - edited ‎20-01-2014 09:19

O2 do not offer this service

 

You need to manually check it in my-o2

 

Data is automatically capped now but not calls / sms / mms

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
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Registered:

‎20-01-2014 09:18 - edited ‎20-01-2014 09:19

‎20-01-2014 09:18 - edited ‎20-01-2014 09:19

O2 do not offer this service

 

You need to manually check it in my-o2

 

Data is automatically capped now but not calls / sms / mms

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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In response to adamtemp64

on ‎20-01-2014 09:21

on ‎20-01-2014 09:21

ok thanks x

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Bambino
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on ‎20-01-2014 09:51

on ‎20-01-2014 09:51

You can also check how much you've used from your allowance by texting the word BALANCE to 21202.

I DO NOT WORK FOR O2



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Anonymous
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In response to Bambino

on ‎20-01-2014 10:30

on ‎20-01-2014 10:30

If it's any help tesco do have contracts you can cap which use the same O2 network
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Anonymous
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In response to Anonymous

on ‎28-06-2014 04:20

on ‎28-06-2014 04:20

So do I need to reset my password
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jonsie
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on ‎28-06-2014 11:38

on ‎28-06-2014 11:38

@Anonymous wrote:
So do I need to reset my password

Can you explain exactly what the question is? Which password do you mean?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎28-06-2014 17:01

on ‎28-06-2014 17:01

@Anonymous wrote:
So do I need to reset my password

@Anonymous 

Welsome to the forum, but....

Please provide us with a little more info to be able to help you further..... slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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