no coverage on galaxy s4

[Anonymous]

since i have had a system update on my galaxy s4 there is a triangle on my task bar saying no service ! its been like that for a week now.Is it o2 or the system update ?

[Anonymous · Accepted solution]

Hi,

Remove your sim card and give it a clean to remove any static build up.

You can check if its o2's masts by looking at your service status.

http://status.o2.co.uk/

Also its also worth checking your APN settings just to make sure the update didnt do anything to these.

http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network

Contact o2 on 202 - Contract or 4445 - Payg to ensure you account is Ok.

Options such as re installing the update, soft reset and hard reset remain open to you if necessary.

[perksie]

Almost certainly needs a back up and hard reset.

[Anonymous]

Hi. Thanks for that. Appreciated.

[Anonymous]

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@Anonymous wrote:
Hi. Thanks for that. Appreciated.

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You're welcome.