on 29-07-2023 13:12
I've noticed that VM have better deals on contracts, which they say will transfer to 02 by the end of the year. I much prefer 02's website and rather renew my contract directly through them, than with VM then transfer.
Will 02 honour or price match a contract on VM?
on 29-07-2023 13:24
O2 generally don't price match but you can always ask.
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks
on 29-07-2023 13:49
on 29-07-2023 13:49
Don't have any of those social medias to contact, tried called but have been on hold for 35 minutes.
on 29-07-2023 14:14
on 29-07-2023 14:14
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is around 8.00am.