Travel Inclusive Zone

[Geord3]

I am holidaying in Australia. Before leaving I checked TWICE that my tariff is covered by the Travel Inclusive Zone. When I arrived in Australia I received a text saying, “Welcome to Australia. If you want to use data while you are here you’ll need to buy a Zone 1 Bolt on” I was assured that  my tariff allows me free data. Has anyone else experienced this?

[MI5]

@Geord3 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

Guide: How to find help & contact O2 

[pgn]

@Geord3 https://www.o2.co.uk/international/using-your-phone-abroad

So if on Contract and a Volt User, you are covered with your Volt Travel Inclusive bolt-on. Good luck!