@MalK
You should be given the option to either erase or keep the esim.
If not and it does erase it, you can use the old sim pack QR code, install it in your MyO2 or go in store with photo ID.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
