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mobile data not working

LouyS
Level 1: Joiner
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on ‎13-11-2021 16:18

on ‎13-11-2021 16:18

when I switch on mobile data I get a notification asking me to sign in to network. Never had to do that before so why is it asking me to sign in now?

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TallTrees
Level 52: Innovator
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on ‎13-11-2021 17:24

on ‎13-11-2021 17:24

Hi @LouyS 

This may work

Switch phone on and off switch to airplane mode and back again. 

Read that somewhere🤔



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
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on ‎13-11-2021 22:21

on ‎13-11-2021 22:21

@LouyS 

Check for any issues here O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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lewys-gp
Former Staff
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on ‎15-11-2021 16:11

on ‎15-11-2021 16:11

Let us know if and how you resolved this, please, @LouyS. Thanks 😁.

Community Manager for the O2 Community 🙂
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