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Transfer data from water damaged phone

Sofia12
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Hi, my poor Google pixel 3a has suffered water damage from having been in a very steamy room. The screen is all black and bit blue and cannot be used. My question is, when buying a new Google pixel phone, how can I transfer all my photos and folders and WhatsApp messages etc from the broken phone to the new? Instead of ordering a new phone online, am I better to order it from the shop and ask them to help me transfer everything? Is that something the staff at O2 shops are able to do? Tried calling them but no answer.

 

Thanks slight_smile

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MI5
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@Sofia12 

Everything should be backed up to your Google account so will all be present on new phone after you login with your Google account details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

@Sofia12 

Everything should be backed up to your Google account so will all be present on new phone after you login with your Google account details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Sofia12
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I just logged into my Google account on the laptop and it's all there. Baby pics and all! Thank God! 

 

Thanks a lot slight_smile

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MI5
Level 94: Supreme
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You're welcome slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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