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Spend cap

Claire35
Level 1: Joiner
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I don’t seem to have access to adding a spend cap on my account. I don’t want to go over my 20GB data 

 

Thanks 

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jonsie
Level 94: Supreme
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If you are in the UK you can't exceed your data allowance as data will stop until your next billing cycle

You can add a spend cap but  you need to contact customer service

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

Guide: Spend Caps & Charge to Mobile on O2 

 

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jonsie
Level 94: Supreme
  • 95880 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

If you are in the UK you can't exceed your data allowance as data will stop until your next billing cycle

You can add a spend cap but  you need to contact customer service

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

Guide: Spend Caps & Charge to Mobile on O2 

 

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pgn
Level 77: Grand Master
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Contact O2 via Social Media at the link just below @Claire35 - they should be about from 8am. Good luck!

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