Signal issuesp

[Annalise02]

Been with the network 4 weeks and already unhappy with the lack of signal I have in the area I work in, no data, no service. What can I do? 

[MI5]

@Annalise02 

Check guides for help:

Guide: How can I sort out my network issues? 

https://www.o2.co.uk/apps/my-network

[madasaf1sh]

@Annalise02 

As you are outside of the 14days return period then you will have to pay off your contract or device plan in full and then you can leave... 

This is all in the t&c's you supposedly read when you signed up...

And no network guarantees coverage so you should have checked before you purchased the plan, by talking to colleagues or getting some PAYG sims to test.. 

Also have a look here https://status.o2.co.uk and these guides Guide: How can I sort out my network issues? 

[japitts]

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@Annalise02 wrote:

Been with the network 4 weeks and already unhappy with the lack of signal I have in the area I work in, no data, no service. What can I do? 

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Was this lack of coverage evident from day-one, and broadly fall in line with the predictions on the coverage webtool?

Or has it arisen subsequently?