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Protect Bolt On

A849
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on ‎11-01-2025 23:10

on ‎11-01-2025 23:10

What is the Protect Bolt On?

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MI5
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‎11-01-2025 23:20 - edited ‎11-01-2025 23:22

‎11-01-2025 23:20 - edited ‎11-01-2025 23:22

@A849 

Looks like McAfee anti virus.

https://play.google.com/store/apps/details?id=com.wsandroid.suite.o2de&hl=en_GB

https://www.o2.co.uk/extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
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on ‎12-01-2025 11:24

on ‎12-01-2025 11:24

Can't see anything relevant on that link?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎12-01-2025 11:28

on ‎12-01-2025 11:28

-No there is no other mention anywhere, even in the bolt on t&c's

I thought maybe insurance or security

I doubt customer service even know

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
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MI5
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‎12-01-2025 11:30 - edited ‎12-01-2025 11:39

‎12-01-2025 11:30 - edited ‎12-01-2025 11:39

Maybe @Dave-O2 can check?

Previous forum references (can't find much).

https://community.o2.co.uk/t5/Discussions-Feedback/O2-Protect-beta/td-p/827637

https://community.o2.co.uk/t5/Tech-Support/Does-anyone-know-what-the-quot-Protect-Bolt-On-quot-is/td...

And a website that appears to go nowhere http://protect.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎12-01-2025 11:36

on ‎12-01-2025 11:36

Good thinking 👌

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Dave-O2
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on ‎13-01-2025 10:03

on ‎13-01-2025 10:03

Thanks for the tag @MI5 

 

I'll get this checked out and confirmed, once I have an update, I'll update the thread 👍

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