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Phone Mast Not Working

Anonymous
Not applicable

‎14-09-2022 14:19 - edited ‎14-09-2022 14:32

‎14-09-2022 14:19 - edited ‎14-09-2022 14:32

KKR02_0-1663161408440.png

I have been getting this error for over 2 weeks now. Unable to make or receive calls and struggle to load any web page. Tried contacting customer services who are unable to offer any timeline on this. Whilst I appreciate the discount they offered on my monthly plan, the lack of proper network is a huge inconvenience as it is literally as good as not having an active mobile connection at home.

Anybody in Canary Wharf area facing similar issue? Any thoughts for how long is this going to drag on?

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MI5
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on ‎14-09-2022 14:53

on ‎14-09-2022 14:53

@Anonymous 

In the meantime, have you considered wifi calling as an option?

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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