Need MCK code & NCK pin for Samsung S7

Meeky · ‎01-03-2025

Can you please provide a MCK code & NCK pin for a Samsung S7?

Bambino · ‎01-03-2025

@Meeky This is not O2. This is a customer community. I will tag our community manager. @Dave-O2 can you assist?

Also see this: How to find help & contact O2: A Guide - O2 Community

I DO NOT WORK FOR O2

Enlli · ‎01-03-2025

@Meeky Assume this is an O2 purchased S7.

They will only supply codes for phones bought from them

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Meeky · ‎01-03-2025

The phone was purchased from o2 and locked to o2

Meeky · ‎01-03-2025

Spent 3hrs in online chat to O2 support chat online and got nowhere. 6 different clueless agents with an average response time of 10mins between messages. Hoping for better assistance here.

MI5 · ‎01-03-2025

@Meeky

There's no way you'll get a master key from customer service.

It needs to come from Samsung but has to be requested by O2.

Historically our community managers are the only ones who have managed this, hence the tag to @Dave-O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Dave-O2 · ‎03-03-2025

Thanks for the tag @Bambino, @MI5

@Meeky Can you please drop me a PM and i can get this requested 👍

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