Need MCK code & NCK pin for Samsung S7

[Meeky]

Can you please provide a MCK code & NCK pin for a Samsung S7?

[Bambino]

@Meeky This is not O2. This is a customer community. I will tag our community manager. @Dave-O2 can you assist?

Also see this: How to find help & contact O2: A Guide - O2 Community

[Enlli]

@Meeky Assume this is an O2 purchased S7.

They will only supply codes for phones bought from them

[Meeky]

The phone was purchased from o2 and locked to o2

[Meeky]

Spent 3hrs in online chat to O2 support chat online and got nowhere. 6 different clueless agents with an average response time of 10mins between messages. Hoping for better assistance here.

[MI5]

@Meeky 

There's no way you'll get a master key from customer service.

It needs to come from Samsung but has to be requested by O2.

Historically our community managers are the only ones who have managed this, hence the tag to @Dave-O2 

[Dave-O2 · Accepted solution]

Thanks for the tag @Bambino, @MI5 

@Meeky Can you please drop me a PM and i can get this requested 👍