on 15-07-2023 18:12
I sent a text message last night (3 emoji and text) and the person receiving it has received it over 5 times yesterday. Last night I had turned off my phone and they got the message in the middle of the night.
Is there something wrong with the network not registering that my message has been delivered?
My friend has had enough texts for it to be considered a nuisance / harassment and it's hard to explain that I'm not sending them. I don't want to get blocked by my friend or reported for something that I am not doing.
on 15-07-2023 19:02
Does your friend have a Moto or Oppo?
From an earlier case:
"This is a known issue that's impacting select devices with a Mediatek chipset, such as the OPPO X5 Lite, Oppo Reno 8, Motorola G60s, OPPO A94 or OPPO A57s. Vendors are working on software updates to resolve these issues but these updates may arrive at different times, separate to one another.
For the OPPO X5 Lite the good news is we have just approved a new build with the SMS fix, so that will start rolling out within the next week or so.
For anyone experiencing a multiple SMS issue that's not one of the above devices or has a Mediatek chipset, this won't be a known issue and is unlikely to be related. In these cases I'd suggest getting in touch with our teams via Social Media so we can check into this further."
Links to O2's Social Media channels in the link just below this post, @Lamby_loves_jaz.
on 16-07-2023 11:50
on 16-07-2023 11:50
And I can see the Twitter O2 Support Team are denying there is an issue, so keep trying:
@Martin-O2 What has happened to the Forum Advisors?