on 12-01-2022 14:06
I have an account with O2, having recently moved two numbers over from Virgin Mobile to take advantage of Volt. I now wish to move over my 2 other childrens sim only contracts so we are all in one place with one bill and all benefit from the VM/O2 Volt extras.
So I tried online and hit a problem, got all the way through the application and it failed and told me I could not have additional sims as I already had two contracts. I tried customer services but this just resulted in a very long hold on several attempts with no answer. Virgin were so much better at customer service...and I had 5 sims with them o a single account/bill.
Is there a way round this...please bear i mi d my youngest has no bank account and the other has one but has no ability to do direct debits and has a limited withdrawal cash card. I want to set it up so I pay the bills.
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on 12-01-2022 14:09
You may need to be an O2 customer for longer before they will allow you more contracts, but I'd suggest you wait a month in between applications and try each one individually.
on 12-01-2022 14:09
You may need to be an O2 customer for longer before they will allow you more contracts, but I'd suggest you wait a month in between applications and try each one individually.
on 02-02-2022 12:05
on 02-02-2022 12:05
I had exactly the same problem, I need 3 more pay monthly sims so I end up with 6 contracts all under one account for me and my kids but 02 blocked me , to be honest I would be happy to pay 6 months upfront to resolve this but no option to do this ! As you say 3 mobile it was not an issue .