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I’m not getting mobile data despite adding O2 Travel bolt on

MikeH24
Level 1: Joiner
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Any idea why I’m not getting data services (email, WhatsApp) on my mobile in Spain, despite adding O2 Travel bolt on yesterday 

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Enlli
Level 69: Guiding Light
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You don't need any bolt ons for Spain

Try a manual network search and choose a different network.
If using an iPhone, change your data apn to "mobile.o2.co.uk"

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 69: Guiding Light
  • 8987 Posts
  • 67 Topics
  • 1794 Solutions
Registered:

You don't need any bolt ons for Spain

Try a manual network search and choose a different network.
If using an iPhone, change your data apn to "mobile.o2.co.uk"

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
363 Views