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Help required please - Samsung Galaxy A36

DJP3
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Hi

I recently purchased a new SG A36. For the first few days there was a "widget" on my home screen with a green background, part of a heart shape and the words "Get started". After about one week when I turned the phone on in the morning this widget had disappeared? I have been unable to get it back or find a solution anywhere else online so far. Any support would be appreciated. Thanks in advance. D

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jonsie
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Enlli
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The last time I saw something like that it was to do with leading you through some of the features on your new phone


 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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DJP3
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Thanks, didnt actually get to find out what it did. The only thing it looked remotely like was the digital wellbeing app but the widgets available for that dont look anything like the one that disappeared

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DJP3
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Thanks, I think you could be correct, maybe its supposed to disappear after a set amount of days??

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jonsie
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That's quite likely

It possibly recognises that the phone is set up by yourself and automatically disappears

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