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HTTP 500 ERROR

Anonymous
Not applicable

Getting HTTP 500 Error on the website about disambiguation_id.

Message 1 of 6
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MI5
Level 94: Supreme
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@Anonymous 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
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pgn
Level 77: Grand Master
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@Anonymous wrote:

Getting HTTP 500 Error on the website about disambiguation_id.


If this is the O2 website that is giving you difficulty, try logging into it with a Private Browsing or Incognito tab in your browser, @Anonymous - there are rakes of changes being rolled-in to permit VM and O2 forums to become one, and things get a little screwy as the changes settle into place.

You may also benefit from clearing all browser history and cookies for any of the o2.co.uk and virginmedia.com domain sites. Good luck!

Message 3 of 6
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Anonymous
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@pgnright, because making changes on the client (private browser mode) will resolve server-side issues? Jeez.

Message 4 of 6
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Anonymous
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I've been moved from Virgin Mobile to O2 and it has been nothing short of a ****** show. My mobile internet stopped working abroad, I can't get voicemails, I can't even log into my new O2 account as the server is spitting HTTP 500.

Message 5 of 6
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pgn
Level 77: Grand Master
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Must've been something I wrote...? 🤷

Message 6 of 6
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