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Resolved! Giffgaff to o2

Hi, After 10 years at Giffgaff i have joined o2 due mainly to 3 holidays planned in Europe and having to go to work in Germany on/off for the next 12 months. The question i have is I filled out the transfer my old number form on o2 website yesterday....

Faulty LIKE NEW iPhone

I purchased a pay as you go handset on 14th June and the phone stopped working after 1 week. I've been trying to request a repair/refund since Tuesday but the customer service never transfers me to the correct department and when I request to speak t...

Resolved! Just dowload eSim into my Pixel6a as a 2nd sim - No Service/Not Provisioned

I got my esim today for my Google Piexel 6a. This is an additional sim to my already installed physical sim which is also with o2.I added the esim, and downloaded it via the QR that was sent through.This all seemed great.In my status bar at the Top o...

Issues with £10 Rolling Plan - with 10GB data and unlimited calls and texts

Hi all, I purchased a £10 rolling plan on 3rd June and haven’t been able to send any texts or have successful phone calls since. I’ve spoken to o2 customer service numerous times and yesterday they said it was because my £10 rolling plan actually had...

Resolved! wifi extra

Is my iPhone SE with iOS 16.3.1 compatible

Resolved! Apple Watch 4G dropping out - Help please

Hi allNot tried this before so here goes...I recently bought a new apple watch ultra and transferred my esim from my old series 7 - following the process given. The mobile phone bit works fine and I can make calls. The issue is the 4G which constantl...

Resolved! o2Sarah

Is o2Sarah still on ?been waiting for a reply to the PM i sent her

Apple watch - Data plan setup - Error code 14

HI All Ive read various threds on this topic and sounds like a need some support/ intervention from o2 @O2Lisa @O2Sarah- can you help Have an apple watch S5 GPS+Cellular. phone and watch on latest OS. have gone to setup the mobile data part of the wa...

Resolved! Repeated texted notifications

I'm getting multiple texted notifications for everything from banking transactions to parking alerts, and sometimes these occur hours late and then repeated up to five times. Is this a network malfunction, or something to do with my Motorola phone ? ...

Resolved! Didn't receive my sim card

My phone is not working. I didn't get any sim card from o2 and nothing works! All security questions are sent via messages but with no network I can really answer them.I was moving houses in May and now I'm afraid that for some reason(!) you've sent ...

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