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Chris781
Level 1: Joiner
  • 1 Posts
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on ‎20-08-2023 11:43

on ‎20-08-2023 11:43

Basically 2 weeks ago I have had issue with my data when it’s not connecting to Wi-Fi.

so I can’t use internet, maps, App Store or internet.

keep getting told it’s sim issue or network or that my phone on 5g auto told the tech team will call they never did that’s was 2 weeks ago. I now have to wait another week. 
it is ridiculous that I’m paying o2 for something I can’t use. 

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MI5
Level 94: Supreme
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on ‎20-08-2023 11:52

on ‎20-08-2023 11:52

@Chris781 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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