Get tech support for your O2 issues

Switch up. Device not recognised

Hi all. I switched up to the z fold 5 on Friday long story but I need to switch up to something cheaper before my bill is generated in 7 days. When I try to switch up it says device not found. My local store is raising this with the powers that be as...

Resolved! they've given me an O2 email address - how do I access this???????

I'm trying to set uop Myo2 - however it says my account username is an xxxx@o2.com. Where on earth is the portal to see messages on this account. and where are the o2 help people - its all self help - i just want to speak to someone!!!

Data cut off early

I should have 4 days left on this month of my sim and my data and plan has cut off early. I was planning on getting a pay monthly sim after this and I can’t get the good deals because now my number isn’t valid. Why has it cut off four days early? It ...

Poor signal Cambridge

Why is it that there is poor or no signal in my area of Cambridge? Signal use to be very good along there, but of late my Alexa car device constantly tells me there is no signal or too poor a signal to connect. Have reset/restarted everything I can d...

HTTP 500 ERROR

Getting HTTP 500 Error on the website about disambiguation_id.

Data

Basically 2 weeks ago I have had issue with my data when it’s not connecting to Wi-Fi.so I can’t use internet, maps, App Store or internet.keep getting told it’s sim issue or network or that my phone on 5g auto told the tech team will call they never...

Phone won't stay on

Hi last night out of no where my phone froze then turned itself off then tried to turn back on. Every now and then it will come back on. It's been on all day but it won't connect to Bluetooth and WiFi it says turn your phone off and on again, which I...

People calling me when I am in Canada.

When I on holiday in Canada, how do people call me. Do they call my usual number or do they have to add something.

Resolved! Number is not reconized

Since 26/06/2023 everyone who’s trying to call me got information that „Number is not reconized”.Today 19/08/2023 …no changes.In first week I received new sim, tried all advices about checking on different devices, turning my phone and apple watch (s...

website

Why I cannot open any O2 website while using VPN??!!

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