Error code 14

[Mason999]

My watch wont allow me to set up my mobile plan, it keeps saying code 14, can anyone help please?

[madasaf1sh]

@Mason999 

All the details on what to do can be found in this guide

https://community.o2.co.uk/t5/How-to-Guides/Apple-Watch-FAQs-amp-Activation-Guide/ba-p/1684464

[Mason999]

Thank you I need someone from o2 to reset my esim.

[madasaf1sh]

@Mason999 

Then you need to follow the instructions in that guide as no one on this customer to customer community can do this for you.