Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

roaming not working

i am currently in hongkong so i bought additional data to use roaming but it is not working. i have tried to troubleshoot but failed many times. please help!

charz by Level 1: Joiner
  • 768 Views
  • 3 replies
  • 0 kudos

Can't pay my final bill

I was on holiday in January and was robbed while abroad, which left me needing all my available funds to stay afloat for the remaining 4 weeks. So I cancelled some direct debits, including what would have been my final O2 bill at the end of my contra...

BarryS0089 by Level 1: Joiner
  • 1629 Views
  • 11 replies
  • 0 kudos

New 02 Sim Card

I recently upgraded my phone to one which will work on 5G. So for that 02 sent me a new sim card. The sim card responds well to 5G and 4G, but if it goes out of range of 5G or 4G reception, say when I am travelling in my car, the phone loses all roam...

Resolved! Two iphones Unable To Make Calls

My wife and I are in Spain and from yesterday when we tried to make any outgoing calls we get a message "the number you dialled is not yet assigned to a client". We can not make any calls at all not even 202. Both phones on ongoing monthly contracts....

Resolved! Starting new tariff early

Hi, Ive changed to a different tariff, having ran out of data, believing it would be effective immediately, its said its starting March 21st, would it be possible to start it ASAP! thanks

Kfu11er by Level 1: Joiner
  • 564 Views
  • 2 replies
  • 0 kudos

Pleasee helpp - Number and texts dont work

Hi, ive been losing my mind with my phone and am at my breaking point. When i was moved from virgin to o2 my texts stopped working, meaning i am unable to send nor receive ANY text messages. Meaning no verification texts -keep that in mind. I went to...

Modi1 by Level 1: Joiner
  • 867 Views
  • 5 replies
  • 0 kudos

I need a telephone number for 02 technical support

I need to speak to someone via landline ********** as I cannot access my mobile phone, code no recognised. Phone issued via 02 only days ago. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

adfather by Level 1: Joiner
  • 772 Views
  • 2 replies
  • 0 kudos

Transfer of ownership

How long does it take for a 'transfer of ownership' (aka number migration) to be completed?

phonek by Level 1: Joiner
  • 1388 Views
  • 9 replies
  • 0 kudos