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Charge to mobile

CraigB1983
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Can anyone help, I keep getting error messages when I try to charge my apple one subscription and my Xbox game pass subscription to my mobile account.
I have spoken to o2 who have said they can’t see any issues with my o2 account. 

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madasaf1sh
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@CraigB1983 

 

A search of this community would show you this is a common issue and this is not something anyone has been able to solve... sorry to say

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Cleoriff
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@CraigB1983 

You have to persevere with O2. Try social media who are UK based

Facebook ( https://o2uk.co/O2CFB) , Twitter X ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.

Guide: Spend Caps & Charge to Mobile on O2 

Veritas Numquam Perit

Girl in a jacket
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madasaf1sh
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@Cleoriff 

 

Something has changed internally at o2 which means everyones limits got set to something like £20 and no one seems to be able to change it.. 

Just another thing to add to the list of things o2 have to done to pee off the customer...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Dave-O2
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Morning @CraigB1983 

 

Sorry to bump an old thread, if you're still facing the same issue can you please drop me a PM with your mobile number?

 

Thanks 

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