Can’t sign into my 02 account

[Forest1970]

Hello I’m trying to sign into my 02 account so I can pay my bill every time I phone to try and pay it keeps saying going through migration period my app keeps saying wait 48 hours this has been going on for months 

[gmarkj]

Try using the browser version instead @Forest1970 

The web address is  https://mymobile.o2.co.uk/ 
If that doesn't work either, then you need to contact customer services.

Try social media to avoid the call queues - Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

If you want to call, then all the numbers we have are in this guide 

Guide: How to find help & contact O2 

[Oxonian]

@Forest1970 

If you know how much you owe, then bank transfer becomes a possibility :-

Guide: How to Pay Your Bill (Airtime & Device Plans) 

I suggest that you set up a direct debit to avoid similar problems in the future.