We got a new SIM card for my daughter and looked to port her old number
over to her new SIM from plus net.I ported it over but used the wrong
SIM and used my SIM. I now have my daughter's number!I have spent two
weeks on the phone to O2 customer serv...
After O2 cancelled the wrong watch on my account (!), I am unable to
setup my watch again. See error below. I have been on with support who
took my watch serial number (?) and reset it then told me to try 24
hours later. I still get the issue. This h...
Hi, I have never posted before but this is my last resort. I recently
got a new cellular Apple watch series 9 from Apple. It works perfectly
except for the data. I set the plan up up on the first day I got it,
chose the plan, got messaged the contrac...
£15 was taken for my rolling plan on the 28th January and not activated.
I’ve had to top up again today on the 3rd February and no sign of a
refund and no luck getting hold of customer support with all options
diverting you to the top up line. Also m...
One of the masts that serves Buxton, Derbyshire was vandalised before
Christmas. O2 have not even started the repair work even though they
have admitted that the damage is affecting multiple masts in the area.
We are a town of 25,000 people with awfu...
On 24th December I reported a phone containing an O2 SIM to have been
stolen. There was confusion about which device the SIM was in and the O2
customer services operator at first requested an IMEI block of the
incorrect device but whilst still on the...
Hi, My contract was with VIrgina Media and it was transferred to O2
recently and I had no problem in the UK. Now I am travelling outside UK
and Europe and even I added bolt-on and roaming services and turned on
my data I cannot pull any O2 signal. I ...
