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Can't log in to my O2 app on android phone anymore... Why not?

Wiltshirelass13
Level 1: Joiner
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on ‎06-08-2021 13:53

on ‎06-08-2021 13:53

. 

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madasaf1sh
Level 78: King of Kings
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on ‎06-08-2021 14:09

on ‎06-08-2021 14:09

@Wiltshirelass13 

 

What error are you getting? 

Have you updated the app in the app store at all recently? Can you log in on the web to myo2?

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Bambino
Level 86: Prestigious
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on ‎06-08-2021 14:15

on ‎06-08-2021 14:15

@Wiltshirelass13 Try uninstalling and reinstalling the app.

I DO NOT WORK FOR O2



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TheresaV
Former Staff
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on ‎10-08-2021 14:11

on ‎10-08-2021 14:11

Hi @Wiltshirelass13 did you manage to get into the MyO2 app again?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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