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Lost network connection

Colin8
Level 1: Joiner
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I have lost my network connection.   Under Available Networks I have an exclamation mark and the note "Phone not allowed MM#6"     Can you help please?

 

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MI5
Level 94: Supreme
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@Colin8 

It's either a sim failure or phone is blocked.

Try swapping sim to a different phone and a different sim in your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152032 Posts
  • 651 Topics
  • 28914 Solutions
Registered:

@Colin8 

It's either a sim failure or phone is blocked.

Try swapping sim to a different phone and a different sim in your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
562 Views