Re: 4g not working

Tracey14 · ‎03-10-2024

Hi my 4g says it’s on but it’s still not working. I have tried resetting my netowrk settings and still not working

MI5 · ‎03-10-2024

Check guides and help.

Guide: How can I sort out my network issues?

Guide: Is the network down for me or everyone?

https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

japitts · ‎04-10-2024

In what way is your 4G not working?

Do you have no coverage at all? Or is your phone showing 2G/3G instead?

Enlli · ‎04-10-2024

@japitts Probably means their data isn't working. Quite a few come on here referring to it a 4G

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎04-10-2024

Standard O2 congestion issues seen countrywide.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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