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Forum Posts

Resolved! Phone mast near me down for over a week. No signal at home. GL17

A phone mast near me has now been down for over a week and I am unable to get any O2 service in my house, which I used to be able to. I have signal but no connection to the network and my phone shows the "Emergency calls only" status. The phone works...

Charles73 by Level 1: Joiner
  • 712 Views
  • 6 replies
  • 0 kudos

Cancel bolt on

How do I cancel travel bolt on

Bunt by Level 1: Joiner
  • 213 Views
  • 2 replies
  • 0 kudos

Possible scam?

Hi, I have just received a phone call saying there was a problem with my sim card following the merger of o2 and virgin. I felt uncomfortable with how this was going so I hung up and decided to contact yourselves this way as I feel better knowing its...

Resolved! Disney plus

can you please take disney plus of my account ,i dident realise i had this yntil i upgraded my phn today and snt know how to do it thanks.

Maggie54 by Level 1: Joiner
  • 169 Views
  • 1 replies
  • 0 kudos

Problems with website

Hello,Why is it that when I TRY sign in to pay my bills, the site is always playing up?Each time I can not sign in, or the page just goes back to the home page and when I try to reset my password in case I have it wrong the email you send it not open...

loosing connection indoors on a regular basis.

Hi, both of our phones have the same problem, whilst making or receiving a call from another mobile the call seems to break off, it then comes back on. When it`s on it`s as clear as anything. I have tried taking out and replacing the sim cards on bot...

gardener1 by Level 1: Joiner
  • 278 Views
  • 4 replies
  • 0 kudos

Refund

Im trying to purchase an Iphone 15 pro max. I got to the stage of setting up the direct debit, and it took out the £30. Now, it's asking for another £30 as a reservation. You took out the £30 already, I need that back so I can actually place the orde...

html5 by Level 1: Joiner
  • 253 Views
  • 2 replies
  • 0 kudos

Resolved! Ongoing Failed Number Migration

I recently (end of May) moved from a business account (at end of contract) to a personal one. I've been trying to get my number migrated over. I've been on the phone to do the process twice and neither time has worked. The last time o2 told me I'd re...

Jen230 by Level 1: Joiner
  • 1257 Views
  • 13 replies
  • 0 kudos