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what is my upgrade date on the new billing system

r990904
Level 1: Joiner
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on ‎18-12-2023 19:14

on ‎18-12-2023 19:14

I have joined o2 recently on a sim only plan. I was told in stores that the wait will be either 3-6 months however on myO2 on the new billing system i am unable to see whether i am eligible to upgrade. Does anyone know how to check this?

 

 

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MI5
Level 94: Supreme
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on ‎18-12-2023 19:19

on ‎18-12-2023 19:19

@r990904 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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