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samsung s6 edge stopped working

Anonymous
Not applicable

hi ive only had my phone couple months now and took it off charge tonight before i went out and when i took it out my pocket i cant get it on,there is a flashing blue light at the top left,any suggestions

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viridis
Level 56: Guvnor
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Soft reset it by holding down all buttons.
Volume up, volume down, home and power for 10 seconds or so

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viridis
Level 56: Guvnor
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Soft reset it by holding down all buttons.
Volume up, volume down, home and power for 10 seconds or so
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Cleoriff
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If you continue to have problems with the phone you should get in touch with Samsung directly. It's a very expensive piece of kit and is still under warranty. This shouldn't be happening if it's two months old

http://www.samsung.com/uk/support/category/mobile/mobiledevice

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MI5
Level 94: Supreme
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Just hold power button until it vibrates.
If it doesn't boot by itself hold vol up + power until you see a green robot on screen then it should boot into recovery menu.
Choose option to clear cache first then try to boot again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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