pac code

[newbie5]

advice please. i have just ordered a new phone on 02 pay monthly, and they are going to issue me a new number, i am already with o2 pay as you go. and want to keep my number when i go on the help line they tell me to text INFO to 85707, when i try this it tells me this is a chargable message. i have no extra credits on pay as you go device. how can i get pac code.

cheers

[madasaf1sh · Accepted solution]

@newbie5 

Yo do not need a PAC code, you need to follow this guide here Guide: Migration & porting into O2  

Which means you need to call o2 once the new phone and sim card have arrived and they will do it all for you.

[newbie5]

great advice thankyou

[gmarkj]

If you are moving from o2 pay as you go to o2 pay monthly @newbie5 you don't need a PAC.

See the relevant information in the guide below.

Guide: Migration & porting into O2