This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

unable to log into account

Auntsally
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎02-04-2025 16:09

on ‎02-04-2025 16:09

I have been trying for 2 days to log in to my 02 account- keeps saying they have sent a text with security code- no text sent- tried so many times yesterday that it stopped allowing my text (not that I had one!!!) come through

Message 1 of 3
60 Views
0 Kudos
2 REPLIES 2

Enlli
Level 69: Guiding Light
  • 9559 Posts
  • 81 Topics
  • 1869 Solutions
Registered:

on ‎02-04-2025 16:11

on ‎02-04-2025 16:11

Nothing we can do here as customers. 

You will need to contact O2.

All the info in the help file. Social Media is the Best

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
58 Views
0 Kudos

MI5
Level 94: Supreme
  • 152698 Posts
  • 652 Topics
  • 29139 Solutions
Registered:

on ‎02-04-2025 16:13

on ‎02-04-2025 16:13

@Auntsally 

 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
56 Views
0 Kudos
Top Kudoed Authors
View All
Top