o2 sim only (2008 tarrif ) mms does not download

Anonymous · ‎21-09-2016

Hey Guys

All of a sudden I can not seem to receive mms message/ it seems to send fine....it just says downloading...?

Could someone please shed some light.

The sim is a sim only / pay monthly

I called o2 and they advised to enter the following :

Mobile data

apn :mobile.02.co.uk

mms:

apn: http://mmsc.mms.o2.co.uk:8002

size: 307200

(original setting was) :http://mmsc-ac.mms.o2.co.uk:10021/mmsc

size: 2097152

Any help apppreciated.

MI5 · ‎21-09-2016

Name - o2 Internet
APN - mobile.o2.co.uk (PAYG - payandgo.o2.co.uk)
Username - o2web (PAYG - payandgo)
Password - password
MMSC - http://mmsc.mms.o2.co.uk:8002
MMS Proxy - 82.132.254.1
MMS Port - 8080
Authentication type - PAP

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎21-09-2016

forgot to mention new proxy they advised :
193.113.200.195:8080

old one was :
82.132.254.1:8080

The old settings have worked for 4 years...
the only change I usually made was changing the mms apn to wap ( from idata )

MI5 · ‎21-09-2016

iPhone mms should be this:
MMS:
APN - idata.o2.co.uk (PAYG - payandgo.o2.co.uk)
Username - vertigo (PAYG - payandgo)
Password - password
MMSC - http://mmsc-ac.mms.o2.co.uk:10021/mmsc
MMS Proxy - 82.132.254.1:8080
MMS Max Message Size - 2097152

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎21-09-2016

Assuming that iData is enabled on your account?
Did cs check this?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎21-09-2016

@MI5 wrote:
iPhone mms should be this:

MMS Max Message Size - 2097152

Am I reading this right? Max size is 2Mb? Pretty small for a photo...

Maybe this is the problem - picture is too big?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎21-09-2016

The sending device can't send it if too big.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

o2 sim only (2008 tarrif ) mms does not download

S25 pre order delivery date

Charge to receive calls whilst abroad?

Phoning from abroad

Using 02 in the Philippines

Switch up query