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new tariff

Sacha_Bonavent
Level 1: Joiner
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on ‎27-08-2023 10:39

on ‎27-08-2023 10:39

can we discuss a new tariff as I have just ordered a new wifi with virginmedia

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MI5
Level 94: Supreme
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on ‎27-08-2023 10:43

on ‎27-08-2023 10:43

@Sacha_Bonavent 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 69: Guiding Light
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on ‎27-08-2023 10:51

on ‎27-08-2023 10:51

When you signed with Virgin Media did they put you on a Volt tariff? If so it already comes with an O2 contract.

I would advise you to check the paperwork from them as they often slip these things in.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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