on 05-07-2015 15:39
on 05-07-2015 15:39
I have two pay as you go and one pay monthly I would like to use one of the pay as you go number for my pay monthly account and give my current may monthly number to my daughter who is on a different network to O2. Please explain if this can be done and how I can go about doing this online. Thank you
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on 05-07-2015 16:56
on 05-07-2015 16:56
@Anonymous wrote:will i be able to get a completely new number for the pay monthly and give the current number to the other network, or will I still have to end the pay monthly contract, to give the number to another network. Thank you for your kind help.
Yes, but you still have to pay to the end of the contract.
Cheaper to wait until contract ends to do it.
05-07-2015 15:45 - edited 05-07-2015 15:46
05-07-2015 15:45 - edited 05-07-2015 15:46
Hi there @Anonymous
You cannot add other numbers to existing pay monthly accounts, so I'm afraid you would just have to transfer the pay and go to pay monthly,creating a new account, and get a pac code for the number on pay monthly to be able to transfer the number to a different network . Hope this helps
on 05-07-2015 16:01
@Anonymous wrote:I would like to use one of the pay as you go number for my pay monthly account and give my current may monthly number to my daughter who is on a different network
No, not possible unless your monthly contract is up?
Transferring your contract number will end the account immediately so you would then have to start a new contract which you could then transfer your PAYG number to.
on 05-07-2015 16:22
on 05-07-2015 16:22
Obviously there would be termination fees too so it depends just how far you are into your contract to decide if this is a viable proposition for you.
on 05-07-2015 16:26
will i be able to get a completely new number for the pay monthly and give the current number to the other network, or will I still have to end the pay monthly contract, to give the number to another network. Thank you for your kind help.
on 05-07-2015 16:26
Thank you for your kind help.
on 05-07-2015 16:56
on 05-07-2015 16:56
@Anonymous wrote:will i be able to get a completely new number for the pay monthly and give the current number to the other network, or will I still have to end the pay monthly contract, to give the number to another network. Thank you for your kind help.
Yes, but you still have to pay to the end of the contract.
Cheaper to wait until contract ends to do it.
05-07-2015 17:02 - edited 05-07-2015 17:03
@Anonymous wrote:will i be able to get a completely new number for the pay monthly and give the current number to the other network, or will I still have to end the pay monthly contract, to give the number to another network. Thank you for your kind help.
When you use the Pac code that terminates your contract, so no notice is necessary, but as mentioned by all others, make sure you are out of contract before you do that or you will get an early cancellation fee.
As for the pay and go, if you just want to turn it into a contract without getting a new phone, you just need to ring customer services and they will arrange it for you. If you are getting a new phone, just buy it as a new contract and ask for the pay and go number to be transferred on to it.
on 06-07-2015 21:13
Thank you very much I think I will wait until the contract ends. Kindest regards
on 06-07-2015 21:17
on 06-07-2015 21:17