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direct debit still running

DrFentos
Level 1: Joiner
  • 2 Posts
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Registered:

Hi - you are still taking a direct debit even though i left o2 months ago - please refund the money after leaving 

Chris 

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madasaf1sh
Level 77: Grand Master
  • 11643 Posts
  • 64 Topics
  • 3165 Solutions
Registered:

@DrFentos 

 

Did you cancel the contract correctly? Guide: Cancelling Your Contract 

 

And there is nothing anyone on this customer to customer community can do to help.. 


You will need to call o2 on 0800 902 0217 and speak to the Payment Management Team..

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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Message 2 of 3
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madasaf1sh
Level 77: Grand Master
  • 11643 Posts
  • 64 Topics
  • 3165 Solutions
Registered:

@DrFentos 

 

Did you cancel the contract correctly? Guide: Cancelling Your Contract 

 

And there is nothing anyone on this customer to customer community can do to help.. 


You will need to call o2 on 0800 902 0217 and speak to the Payment Management Team..

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
389 Views

Enlli
Level 67: Unsung hero
  • 8132 Posts
  • 56 Topics
  • 1664 Solutions
Registered:

How did you leave? Was that acknowledged by O2.

Guide: Cancelling Your Contract 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 3
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