Solved: data charging

Anonymous · ‎19-02-2016

Hi , i want to know why o2 seems fit to keep charging me £1 every day i don`t use my iphone it`s most annoying ,i know it`s just a paltry pound ,but it is the principle of the matter . 3 times this has happened now .. Any one here know why this is happening ,cheers.

viridis · ‎19-02-2016

I can only assume it's a Web daily charge as even though you aren't using the phone, it is still connecting to the Internet.

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viridis · ‎19-02-2016

I can only assume it's a Web daily charge as even though you aren't using the phone, it is still connecting to the Internet.

MI5 · ‎19-02-2016

Turn off mobile data on your phone. This will prevent the phone accessing any data services and thus prevent the £1 web daily charge.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Bambino · ‎19-02-2016

@MI5 Not being an iPhone user, should the OP also turn off WiFi Assist?

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MI5 · ‎19-02-2016

They can do, but with data turned off the phone won't be able to access it anyway.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎19-02-2016

You might want to think about changing your tariff unless you leave mobile data off permanently.

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Curr946 · ‎19-02-2016

Agree, much better plans available.

Current Phone: Sony Xperia XZ Premium

MI5 · ‎19-02-2016

@Curr946 wrote:
Agree, much better plans available.

Not if you only send 3 texts a day and make 1 phone call a week.......

Point is, we can't assume there are better plans available as we don't know the intended use of the phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎19-02-2016

Thanks for the clarification @MI5. I wasn't sure if WiFi Assist forced Mobile Data to turn on automatically.

I DO NOT WORK FOR O2

MI5 · ‎19-02-2016

No, I don't believe so, but a good point nonetheless..

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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