When Upgrading on O2

[Lesg]

If I were to stay with O2 but upgrade via MPD (as an example). Do I keep my existing SIM card and change it into the new phone or do I use a new sim ?

And would my existing number be automatically changed over to the new phone with either SIM card ?

[Bambino]

@Lesg Please see this: https://community.o2.co.uk/t5/Welcome-News/Migration-amp-porting-into-O2/m-p/1236062#M31218

[pgn]

Hi again @Lesg - see my answer to your post here re SIM and MPD: https://community.o2.co.uk/t5/Pay-Monthly/Carphone-Warehouse/m-p/1336081#M192379

[Lesg]

In looking at MPD’s website....do they have an email address because I just can’t find one ?

[Bambino]

@Lesg No email, but you can call. Site says they're operating as normal.

https://www.mobilephonesdirect.co.uk/help/contact

[Lesg]

I found it buried in the T & C’s...
Webshop@mobilephonesdirect.co.uk