cancel
Showing results for 
Search instead for 
Did you mean: 

Watch Airtime Plan

rky_com
Level 2: Apprentice
  • 30 Posts
  • 5 Topics
  • 0 Solutions
Registered:

O2 Offers £7 Airtime plan by which you can use unlimited data in your apple watch taken from non O2 store.

 

My question is if O2 doesn’t provide sms and call on watch eSIM then what is the sense of having eSIM. I know we can use data to play online music etc but calling is native feature. So if my iphone is left at home or itbus turned off with this plan I can only use data NoT the call, sounds weird. Other telecom providers are providing calls and data while O2 only provides data.

 

Will in future O2 change this and allow minutes also from primary sim contract?

 

pls advise

Software Engineer

New O2 Customer since Dec 2022
Using - iPhone 14 Pro | Apple Watch | Pay Monthly O2 Sim
Message 1 of 20
10,856 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 149971 Posts
  • 641 Topics
  • 28564 Solutions
Registered:

@rky_com 

Calls and iMessage work on the watch over 4g network, so you need to ensure that wifi and 4g calling is enabled on your account first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 20
8,153 Views
19 REPLIES 19

MI5
Level 94: Supreme
  • 149971 Posts
  • 641 Topics
  • 28564 Solutions
Registered:

@rky_com 

Calls and iMessage work on the watch over 4g network, so you need to ensure that wifi and 4g calling is enabled on your account first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 20
8,154 Views

rky_com
Level 2: Apprentice
  • 30 Posts
  • 5 Topics
  • 0 Solutions
Registered:

They said with 5£ airtime plan of watch you can’t make calls if your iphone is switched off.

Software Engineer

New O2 Customer since Dec 2022
Using - iPhone 14 Pro | Apple Watch | Pay Monthly O2 Sim
Message 3 of 20
8,148 Views

MI5
Level 94: Supreme
  • 149971 Posts
  • 641 Topics
  • 28564 Solutions
Registered:

@rky_com 

I really don't get how useless customer service is these days.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 20
8,146 Views

rky_com
Level 2: Apprentice
  • 30 Posts
  • 5 Topics
  • 0 Solutions
Registered:

They provide unlimited data, lol who uses unlimited data on watch? 

calls and sms are very important features if iphone is off and is any emergency 

Software Engineer

New O2 Customer since Dec 2022
Using - iPhone 14 Pro | Apple Watch | Pay Monthly O2 Sim
Message 5 of 20
8,138 Views

MI5
Level 94: Supreme
  • 149971 Posts
  • 641 Topics
  • 28564 Solutions
Registered:

It's so you don't run out of data for calls.

SMS won't come through. Just iMessage @rky_com 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 20
8,135 Views

rky_com
Level 2: Apprentice
  • 30 Posts
  • 5 Topics
  • 0 Solutions
Registered:

Sorry but I think may I be couldn’t explained it well or you didn’t understand it well. I want to say with apple watch esim 5£ plan they are giving data only they should also give calling minutes. So that if iphone is off then outgoing call can be made.

Software Engineer

New O2 Customer since Dec 2022
Using - iPhone 14 Pro | Apple Watch | Pay Monthly O2 Sim
Message 7 of 20
8,128 Views

MI5
Level 94: Supreme
  • 149971 Posts
  • 641 Topics
  • 28564 Solutions
Registered:

@rky_com 

I understand fully.

Calls are made over 4g with the included data.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 20
8,125 Views

rky_com
Level 2: Apprentice
  • 30 Posts
  • 5 Topics
  • 0 Solutions
Registered:

Then why customer care is saying calls will not be possible if iPhone is switched off

Software Engineer

New O2 Customer since Dec 2022
Using - iPhone 14 Pro | Apple Watch | Pay Monthly O2 Sim
Message 9 of 20
8,111 Views

MI5
Level 94: Supreme
  • 149971 Posts
  • 641 Topics
  • 28564 Solutions
Registered:

@rky_com 

Because they don't know what they are talking about and just guessing.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 20
8,106 Views