Solved: Wanting to change my number...

Mayden289 · ‎26-06-2020

Hey all,

My contracts not up until November, but for personal reasons I'd like to change my mobile number now.

Can anyone advise how to go about that? I'm only finding info for keeping my old number, which I obviously don't want to be doing.

Thanks, and sorry if it's a daft question!

MI5 · ‎26-06-2020

@Mayden289

How to here Guide: How to change your mobile number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

madasaf1sh · ‎26-06-2020

@mayden

You can request one free number change on your contract (and keep your current contract) by contacting Customer Service either by phone on 0800 587 4005 or live chat @ https://o2.co.uk/contactus (this will only show if and when an agent is available and will appear as a pop up).

If you want to cancel and start again then you will need to give 30days notice and pay any outstanding charges which customer services will calculate for you.

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iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎26-06-2020

@Mayden289

How to here Guide: How to change your mobile number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Mayden289 · ‎27-06-2020

Thank you!

Mayden289 · ‎27-06-2020

Super, thanks!

MI5 · ‎27-06-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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