cancel
Showing results for 
Search instead for 
Did you mean: 

VAT BILL

RSA23
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I would like a monthly VAT invoice.

Can you provide this ?

Message 1 of 3
441 Views
1 ACCEPTED SOLUTION

Accepted Solutions

pgn
Level 77: Grand Master
  • 40372 Posts
  • 246 Topics
  • 1816 Solutions
Registered:

The web view of MyO2 shows your VAT bill if enabled, and the enablement dialog tells you to contact O2 on-line- so use the Socail Media route, and nudge them until they respond, @RSA23 - good luck!

pgn_0-1712072776637.png

--

pgn_0-1704192688790.png

The new format VAT bill looks like:

pgn_0-1712239452152.png

And if enabled on your account, it will only apply to bills generated after that date, so you will need to ask O2's Social Media Team to e-mail any earlier bills in the new VAT-enabled format to you.

Good luck, @RSA23.

View solution in original post

Message 3 of 3
417 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7167 Solutions
Registered:

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

Guide: How to find help & contact O2 

Message 2 of 3
437 Views

pgn
Level 77: Grand Master
  • 40372 Posts
  • 246 Topics
  • 1816 Solutions
Registered:

The web view of MyO2 shows your VAT bill if enabled, and the enablement dialog tells you to contact O2 on-line- so use the Socail Media route, and nudge them until they respond, @RSA23 - good luck!

pgn_0-1712072776637.png

--

pgn_0-1704192688790.png

The new format VAT bill looks like:

pgn_0-1712239452152.png

And if enabled on your account, it will only apply to bills generated after that date, so you will need to ask O2's Social Media Team to e-mail any earlier bills in the new VAT-enabled format to you.

Good luck, @RSA23.

Message 3 of 3
418 Views