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Upgrading your pay monthly sim

Anonymous
Not applicable

I was wondering if anyone's contract has decreased after they've paid for the full 24 months and not upgraded?

 

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MI5
Level 94: Supreme
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A standard contract won’t reduce automatically but you can upgrade to a cheaper sim only tariff and keep your phone.
https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=P12M
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Glory1
Level 43: Bright Spark
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Yes @Anonymous if you are on a Refresh contract then once you have paid off your device you will only be paying the airtime part of your contract and your monthly payments will reduce accordingly.

Information on how Refresh works here
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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MI5
Level 94: Supreme
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Registered:
A standard contract won’t reduce automatically but you can upgrade to a cheaper sim only tariff and keep your phone.
https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=P12M
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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If you are happy with your phone then sim only makes it definitely the most sensible option now and that way you can upgrade whenever you need a new handset or simply leave if you are on a 30 day sim contact by giving 30 days notice. 

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